FAQs – Cherie Mamma

Frequently Asked Questions

Answer all of your questions

Please start by browsing our products and adding your desired items to your basket.
At the moment you can pay for your order by making a direct payment to our bank account. When you place your order an email containing your Order ID and our bank account details will be sent to you. Please make your payment using the Order ID as your payment reference. Items will be sent out as soon as payment has been confirmed.
The coaching services are provided by Bridget Osho – a Fertility Coach. Please click here for more details.
Yes, we’ll be happy to discuss any of our products and services with you. Just contact us. Our contact details are here
We at Cherie Mamma are driven by a strong motivation to support women at this period in their lives. Our products and services are carefully considered and responsibly sourced. If however, you are not happy with our items, you can return them to us within 14 days in their original form and your payment will be refunded. You also have the opportunity to discuss the coaching services to see if you really want them before you pay.
Please refer to our size guide here.
You will receive your order within 2 to 3 working days after confirmation of payment. If you want your order to arrive even quicker, please contact us, we might be able to make quicker arrangements but at an extra cost.
Yes, please return your item within 14 days in the same condition in which it was sent and we will refund your money immediately. Please note that we do not refund P&P. Contact us to make arrangements for returns.

If you have a question that is not on this list, please contact us.